It’s afterwards that all the ‘what ifs’ cross your mind

Concerned calls from shop staff and members of the public were flooding in to the Force Control Room reporting a woman in The Mall in Luton carrying a rucksack and shouting, “I will kill you all.”

Usually this type of call would be picked up by other units but they were dealing with another incident, that’s when my colleague and I were called to assist.

As we drove to Luton town centre our conversations focussed on how we were going to handle the situation and avoid causing alarm to shoppers. We liaised with the control room who were working with CCTV controllers to track the woman’s movements.

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