I joined the police for moments like this; to save people, to be there for someone who has no one else.

As I was driving into work, I came across a man who looked very distressed and was standing on the wrong side of a road bridge railing, peering down into the traffic below.

I was immediately on the alert, realising that this man was going through some sort of crisis.

He was looking down and crying hard, so I stopped my car and ran towards him.

As I was in civilian clothes, not in uniform, he wouldn’t have known that I was a police officer. Luckily, I had my radio with me.

I begged him not to jump, and I told him that if he gave me a chance, I would do whatever I could to help him.

He told me he had enough and that he wanted to jump; that he couldn’t take the pain any longer and that he had been crying out for help, but no one was listening to him.

Seeing him so distraught, and shaking, and thought to myself, I need to convince this man to give me a chance.

I said to him: “Let me make one call, I promise you I will help you”, and I said this over and over to him.

He began shaking again, and I thought he would let go of the railing, so I pressed the emergency button on my radio.

My team mates quickly responded, and closed the road down to stop the traffic.

I showed my radio to the man and said “Look, I am getting help for you, just give me a chance”.

Once the man heard the chatter over the radio, he began walking to a safer spot on the bridge.

Shortly, another officer arrived on the bridge, and we both grabbed hold of him, and took him to a place of safety where he will get the help he so badly needed.

I joined the police for moments like this; to save people, to be there for someone who has no one else, to help people with their problems, and to be someone a vulnerable person can look to and ask for help.

Working as part of a team and helping people that need it the most.

PC 610 Naseeb Khan
Team 3 North Response

Whether you’re concerned about yourself or a loved one, there are mental health charities, organisations and support groups that can offer expert advice and help.

Anxiety UK

Charity providing support if you have been diagnosed with an anxiety condition.

Phone: 03444 775 774 (Monday to Friday, 9.30am to 7.30pm; Saturday to Sunday, 10am to 2pm)

Website: www.anxietyuk.org.uk

Bipolar UK

A charity helping people living with manic depression or bipolar disorder.

Website: www.bipolaruk.org.uk

CALM

CALM is the Campaign Against Living Miserably, for men aged 15 to 35.

Phone: 0800 58 58 58 (daily, 5pm to midnight)

Website: www.thecalmzone.net

Men’s Health Forum

24/7 stress support for men by text, chat and email.

Website: www.menshealthforum.org.uk

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities.

Website: www.mentalhealth.org.uk

Mind

Promotes the views and needs of people with mental health problems.

Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)

Website: www.mind.org.uk

No Panic

Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.

Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider’s Access Charge

Website: www.nopanic.org.uk

PAPYRUS

Young suicide prevention society.

Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)

Website: www.papyrus-uk.org

Rethink Mental Illness

Support and advice for people living with mental illness.

Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)

Website: www.rethink.org

Samaritans

Confidential support for people experiencing feelings of distress or despair.

Phone: 116 123 (free 24-hour helpline)

Website: www.samaritans.org.uk

SANE

Emotional support, information and guidance for people affected by mental illness, their families and carers. 

SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm)

Textcare: comfort and care via text message, sent when the person needs it most: www.sane.org.uk/textcare

Peer support forum: www.sane.org.uk/supportforum

Website: www.sane.org.uk/support

YoungMinds

Information on child and adolescent mental health. Services for parents and professionals.

Phone: Parents’ helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)

Website: www.youngminds.org.uk

Making a difference for people with vulnerabilities

Before becoming a police officer, I worked in contract catering. I had a good, well paid job with prospects. I progressed quickly, working in loss prevention and training, but I really felt something was missing. There was no real motivation to do more, and certainly no daily excitement. 

I felt there had to be something out there that was a more worthwhile use of my time and, I wanted to make a difference. Ask any of my colleagues and they will no doubt tell you a similar story. I think it’s what drives us as people, and makes us better police officers.

Continue reading

The efforts your officers put in saved my son’s life

I made a 999 call after discovering my 16-year-old son had left a suicide note hidden in his bedroom, after telling me he had gone to play football with friends.

The call handler I spoke to on the phone said someone would come out to us and once the officers arrived, they were amazing.  They kept me informed, communicated with other officers, spoke to the friends and family who had congregated at my house, did their upmost in keeping me calm and more importantly worked with their colleagues to get my son home safely. Throughout they were so calm and professional. Continue reading